Refund Policy

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Refund Policy

Effective Date: July 23, 2024

1. No Refunds

At CigarStud.com, we strive to provide the highest quality products and services. Due to the nature of our business, we do not offer refunds on any online bookings. All sales are final.

2. Rescheduling Policy

We understand that plans can change, and we want to accommodate your needs. If you need to reschedule your booking, you may do so under the following conditions:

  • Rescheduling Window: You may reschedule your booking to another date within one (1) year of the original purchase date.
  • Rescheduling Requests: All rescheduling requests must be made at least 48 hours prior to your scheduled booking date. Requests made within 48 hours of the booking date may not be accommodated.
  • Rescheduling Fee: There is no fee for the first rescheduling request. However, any subsequent changes may incur a rescheduling fee per request.

3. How to Reschedule

To reschedule your booking, please follow these steps:

  1. Contact Us: Reach out to our customer service team via email at [email protected] or phone at 305-342-9440.
  2. Provide Details: Include your booking confirmation number, original booking date, and the new desired date in your request.
  3. Confirmation: Our team will review your request and confirm the new booking date within 24-48 hours.

4. Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us:

We appreciate your understanding and cooperation. Our goal is to ensure you have a positive experience with CigarStud.com.

5. Updates to This Policy

CigarStud.com reserves the right to update or modify this Return Policy at any time without prior notice. Any changes will be posted on this page with the effective date.